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Common purchase queries answered
Orders and Shipping
It will take approximately 1–2 weeks to fulfill your orders. Please place your order only if you’re comfortable with a maximum lead time of 2 weeks. As I’m also caring for my newborn during this time, I appreciate your understanding!
Send us a message on Instagram, and as long as the item hasn’t been shipped, we can make the change for you!
You will receive an updated status via email once payment is confirmed and the items are shipped.
Currently, we only ship locally within Singapore.
Each gift box comes in a separate package. If you’d like them shipped to one address or different addresses, just indicate your preference in the delivery details.
If you need to swap an item
Returns and Exchanges
Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.
We sincerely apologize for the error with your order. Please reach out to us on Instagram, and we will make the necessary arrangements to ensure you receive the correct gift box as soon as possible.
We apologize for the damaged order. Please take a picture and contact us on Instagram so we can send you a replacement.
Please contact us on Instagram so we can arrange the return.
You can contact us through our “Contact Us” page here, or reach out to us on Instagram.
Send us a message on Instagram, and as long as the item hasn’t been shipped, we can make the change for you!
Send us a message on Instagram, and as long as the item hasn’t been shipped, we can try to make the changes for you.