Common queries answered
Frequently asked Questions
It will take approximately 1–2 weeks to fulfill your orders. Please place your order only if you’re comfortable with a maximum lead time of 2 weeks. As I’m also caring for my newborn during this time, I appreciate your understanding!
Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.
Send us a message on Instagram, and as long as the item hasn’t been shipped, we can make the change for you!
You will receive an updated status via email once payment is confirmed and the items are shipped.
You can contact us through our contact form here, or reach out to us on Instagram.
Currently, we only ship locally within Singapore.
Each gift box comes in a separate package. If you’d like them shipped to one address or different addresses, just indicate your preference in the delivery details.
Still need help? Feel free to email us at [email protected] or DM us on Instagram!